The very best performing properties and leaders, having achieved the highest long-serving standards of customer service excellence are invited into The Eminent Collection.
Eligibility is based solely on achievements across the 59club Service Excellence Awards, measuring performances over a minimum of 5 years, with individual and team accolades, along with property flag designations, all contributing towards the Eminent Benchmark of Excellence.
The Finest Properties & Leaders Iconised with Eminent Status in 2024.
The latest properties and leaders from the world of golf & hospitality have been welcomed into 59club’s ‘Eminent Collection’ at two exclusive events, hosted at Park Hyatt, Dubai Creek; and at The Belfry Hotel & Resort on the 19th and 21st of November 2024, respectively.
The intimate ceremonies brought existing members, 59club’s regional teams and industry partners in Club Car, Reesink Toro & Turtleson together to welcome the newcomers into the prestigious Collection.
Glenn McNaughton (Long Ashton Golf Club), Jack Heginbotham (Long Ashton Golf Club), Kristoff Both (Club de Golf Alcanada) and Matt Sandercock (Mount Juliet Estate)were amongst the Leaders who were awarded the enviable title, with the newcomers joining thirty-one existing individuals who were honored with Eminent Status in previous years since its formation in 2022.
With Club de Golf Alcanada; The Els Club, Dubai; Frilford Heath; Jumeirah Golf Estates; The Mere Golf Resort & Spa and Mount Juliet Estate the latest Properties recognised for having met the demands synonymous with the Eminent benchmark of excellence.
With the newcomers officially welcomed, the elite collection of Properties iconised for their commitment to customer service excellence spanning 59club’s international network in 2024 now includes The Belfry Hotel & Resort; The Celtic Manor Resort; Spa; Club de Golf Alcanada; Dubai Creek Golf & Yacht Club; Emirates Golf Club; Forest of Arden; Foxhills Club & Resort; Frilford Heath; Gleneagles; Golf Son Muntaner; Jumeirah Golf Estates; The Els Club, Dubai; The Grove; The Mere Golf Resort & Mount Juliet Estate; Rockliffe Hall; Saadiyat Beach Golf Club; Trump International Golf Club, Dubai; and Yas links, Abu Dhabi.
“Together we’ve pushed the boundaries and set the ceiling for what excellence is all about. It’s a privilege to come together once again with the people we are proud to call the best of the best. I sincerely look forward to supporting other managers and venues to excel in the Business of Golf, ultimately by exceeding customer expectations and reaping the rewards. The sky’s the limit for everyone within 59club’s network, and when we start to reach the limit, we’ll all continue to push a whole lot more”
Simon Wordsworth, 59club CEO
The ‘Eminent Collection’ was established in 2022 to honor long-serving standards of customer service excellence delivered over a minimum of 5 years; with 59club Flag Designations, along with individual and team accolades, all contributing towards the global Eminent benchmark of excellence.
Recognition is unbiased, independent, and non-subjective, the only industry award of its kind, symbolizing a true badge of honor for those venues and people consistently delivering the finest levels of customer service, during 59club’s vigorous mystery shopper program.
The Belfry Hotel & Resort The Celtic Manor Resort Club de Golf Alcanada Dubai Creek Golf & Yacht Club The Els Club, Dubai Emirates Golf Club Foxhills Club & Resort Frilford Heath Gleneagles Golf Son Muntaner The Grove Jumeirah Golf Estates The Mere Golf Resort & Spa Mount Juliet Estate Rockliffe Hall Saadiyat Beach Golf Club Trump International Golf Club, Dubai Yas Links, Abu Dhabi
Andrew Whitelaw Angus Macleod Anna Darnell Barney Coleman Bernat Llobera Brad Gould Casper Schonfeldt Chris Eiglaar Chris Fitt Chris May Chris Reeve Clinton Southorn Craig Haldane Francisco de Lancastre David Fraser Liston Gary Silcock Glen McNaughton Houssem Belabed Jack Heginbotham Jacques Hobson Jason Adams Jim McKenzie MBE Jonathan Wyer Kristoff Both Club Matt Aplin Matt Sandercock Phillip Chiverton Rob Rowson Scott Fenwick Sean Graham Simon Howell Stephen Hindle Stephen Hubner Stuart Collier Tom Hughes
